Frequently Asked Questions

Everything you need to know about your next favorite sofa.

What is the typical delivery timeframe for a sofa?

Most of our standard sofas are delivered within 10-14 business days. Custom-made or upholstered-to-order pieces may take between 4-6 weeks depending on fabric availability.

Do you offer professional assembly services?

Yes, we offer a 'White Glove' delivery service which includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee.

What is your return policy if the sofa doesn't fit my space?

We offer a 30-day trial period. If you are not satisfied with your purchase, you can return it for a full refund, though a return shipping fee will apply.

Are your fabrics pet-friendly and stain-resistant?

We offer a specific range of 'Performance Fabrics' designed to be durable, easy to clean, and resistant to pet hair and scratches.

Do your products come with a warranty?

All SofaSofa products include a 10-year structural frame warranty and a 1-year warranty on cushions and fabric integrity.

Can I request fabric swatches before I buy?

Absolutely. You can order up to 5 fabric swatches for free through our website to help you make the perfect choice for your home decor.